Home Terms of Services |
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Terms and Conditions of Trade |
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All products sold direct from the RedTruckPublications.com web site are done so in Australian Dollars. Trading currencies from third-party resellers/web sites may differ, and any foreign currency amounts gazetted at this site are provided as a guide only and are subject to daily fluctuations. RedTruckPublications is not responsible for the terms and conditions, privacy practices or content of any third-party resellers/web sites.
Titles not currently in stock may be printed on demand and are usually dispatched within 2-3 weeks. Pre-ordered titles will be shipped once available.
We accept payment with Visa and MasterCard Credit Cards worldwide. We are unable to process payments made with Debit Cards.
Refunds are made in Australian currency only at the original Australian dollar amount charged on the day of purchase.
Unless stated otherwise, shipping charges do not include insurance, and Red Truck Publications is unable to replace or refund any undelivered goods which aren't insured. Please Contact us if you wish to insure your order. Additional fees may apply.
Red Truck Publications will happily replace/refund any book purchased from this site that is found to be defective, provided the product in question is returned to us in its original packaging within 14 days of delivery. In all other cases, a no-return policy applies. Return shipping charges are the sole responsibility of the purchaser.
All artwork, images and novel extracts used or displayed on this site are copyrighted to their authors and creators and cannot be used for any purpose without prior written approval of their author/creator and/or Red Truck Publications. Please ask us first.
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Privacy Policy
Manuscript Submissions: Manuscripts submitted to Red Truck Publications are done so for review purposes only so that your work can be assessed for possible publication or book creation. By submitting a manuscript you are granting Red Truck Publications the right to review your work only. Should a manuscript not be accepted or contracted, it will be completely removed from our system and no part of its contents will be stored, passed on, or used in any way whatsoever without the express permission of its author/creator.
Purchases and Orders: Credit card, personal and shipping information is used for billing and delivery purposes only and is not shared. Credit information is not stored once a transaction has been completed and all online transactions are transferred securely using 128 Bit SSL technology. Red Truck Publications will not sell or pass on any information submitted to us to any third party. We only use the information submitted to us for our own communication with our customers as required for the purpose of completing orders etc.
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For any queries regarding our terms of trade or privacy practices please contact us using the information provided below. Red Truck Publications ~ PO Box 778 Spit Junction NSW 2088 ~ ABN 90 007 279 100
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